Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Unfreeze ("we", "us") collects, uses, and protects your information when you visit our website or purchase our Product.

1. Information We Collect

When you visit our site or make a purchase, we may collect:

Contact information you provide at checkout (name, email address)
Payment information, processed securely by our third-party checkout provider (Whop) — we do not directly store your card or payment details
Basic usage and analytics data (such as pages visited, referral source, and device/browser type) via standard web analytics and advertising pixels, including Meta/Facebook Pixel

2. How We Use Your Information

To process your purchase and deliver access to the Product
To send order confirmations, support messages, and occasional relevant updates
To measure and improve the performance of our advertising, including Facebook/Meta ads
To respond to inquiries sent via our Contact page

3. Third-Party Services

We use third-party services to operate our business, including Whop (checkout and payment processing), Netlify (website hosting), and Meta/Facebook (advertising and analytics). These providers may process your data under their own privacy policies. We do not sell your personal information to third parties.

4. Cookies & Tracking

Our site may use cookies and similar tracking technologies, including advertising pixels, to understand site traffic and measure ad performance. You can control cookies through your browser settings.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us via our Contact page.

7. Children's Privacy

Our Product is intended for footballers aged 14 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact

Questions about this Privacy Policy can be sent via our Contact page.